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We have been there and done it We hold our clients hands all the

We have been there and done it We hold our clients hands all the

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We have been there and done it! We hold our clients hands all the way

5 Email Templates to Respond to Customer Complaints

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I've written a follow-up piece about what I've done to sustain these freelance earnings over the long-term. Please also read How I earned $150K last year ...

17 Business English idioms, expressions and phrases that anyone in business should know

You could be flirting on dating apps with paid impersonators

CREDIT: Getty Images. We talk a lot about the words and phrases ...

Question: A review of our insurer agency arrangements shows that we have risk transfer with all insurers & wholesalers/MGAs that we deal with.

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You might be able to do a quick repair job on your computer yourself.

What Our Clients Say About Us. "I ...

Holding space isn't easy and it can make us feel powerless. We want to fix things, give good advice, control the outcome, or avoid the conversation all ...

Example of a good customer service email

There are plenty of good reasons why you might want to change your email account. You want or need to change email providers, you hate your current email ...

In this post, we will go through everything you need to know about Custom Audiences – from the setup to advanced implementation, to tactics.

Understanding the essence of holding space for others.

Do You Have to Pay Tax on Gifts?

... we interact with all the time: senior leadership, our own teams, key cross-functional stakeholders, and our customers. Read on to learn what we learned ...

Smart Cash Flow Strategies for Your Business. How long can you wait for customer ...

Paid to carry a stranger's baby - then forced to raise it

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Let us help you. Our law firm has years of experience and we have recovered millions of dollars for our clients. Contact us we can help!

There is growing disquiet that the public interest should outweigh contracts imposed upon staff

I glance over at the beautiful young things gathered around their aluminium devices – eyes and ears orientated to another keynote presentation.

A few simple precautions can help you avoid getting sick with an infectious disease

Customer Expectations: How to Meet (and Exceed) Expectations

At Sales Verification company, we've become very proficient at predicting incoming call volumes. Our Account Managers keep in close touch with our clients' ...

What's the lawsuit actually about?

11 Sex Therapists on What Their Clients Tell Them About Oral Sex

Ex-Car Salesman Tells All: How To Beat The Auto Dealerships At Their Own Game

What I Wish Id Known Before Getting a Tattoo

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An Inconvenient Truth: 93% of Customer Experience Initiatives are Failing…

The customer is always right?

When I saw that error in a Seattle TImes headline, I cringed, but I wasn't surprised. Just a couple of nights earlier, I had heard a pundit on a talk show ...

How Meal Planning Can Support Intuitive Eating - The Well Essentials

25 Go-To Phrases That Will Make People Like You More

Categorizing companies in this way, we discovered that CX leaders reported much higher revenues than their counterparts.

Our dedicated mortgage advisors are here to help: we have dedicated advisors who will hand-hold our customers throughout the process from application to ...

How are things? How have you been? “Oh, you know, busy!”

Share on Pinterest. Unexplained numbness in your hands can be ...

Dealing With Rude Customers

As a coach who has worked exclusively with entrepreneurs, executives, and professionals for well over a decade, I have used journaling from the beginning of ...

When the word this stands alone, readers are forced to ask “This what?”

Customer Service Facts

Illustrations by Brandon Celi for VICE.

Legacy systems – what if you do nothing about them?

One of the tools I teach my clients to utilize when they feel anxious is called Grounding. When your mind is racing mind, grounding brings you back to the ...

Let's write it big and bold: Buying Facebook like is wrong and can damage your business! So we won't even mention it here (all the details are in our ...

People go to work expecting their routine to go as usual every day. They complete their work and go home when the day is done.

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Make the items on your to-do list specific, realistic and simple — don't secretly pack eight or 10 tasks inside one huge item, like “finish project.

At Jeweler's Touch, we know that some of our customers' needs can only be met through uniquely designed custom jewelry. We love the challenge and creativity ...

And then, 22 years after waking up in a rushing river, we're kicked out of the pond and told by the world to go make something of our lives.

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Facebook and Cambridge Analytica: What You Need to Know as Fallout WidensFacebook and Cambridge Analytica: What You Need to Know as Fallout Widens

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But that's not all—Mature companies also have very clear priorities and trusted methods they rely on when it comes to executing a successful CX strategy.

We hold our client's hands through the process to ensure they don't make mistakes before closing.

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Learning to hold space for others.

Here's the perfect way to make sure you always have a bobby pin on hand .

“Do you think you're the first client that's been attracted to their therapist?” she asks rhetorically. “I've had other clients openly discuss their ...

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No one reads terms of service, studies confirm

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What can we do about employee accused of crime?

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Choosing The Right Marketing Agency For Your Company

Real quick: How much does the average wedding in the United States cost? If you ...

The Hero 7 is GoPro's shot at a comeback

I spent 2 years cleaning houses. What I saw makes me never want to be rich.

Why You Should Quit Your Job and Travel around the World

There Are Actually 3 Types of Empathy. Here's How They Differ--and How You Can Develop Them All

8 real life examples of good customer service in retail, from companies large and small